
Account/Sales Manager
Torrance, CA
Location: Jessie Lord Bakery, LLC
Job Summary: This position works cooperatively with company staff and outside brokers to deliver exceptional customer and sales support while meeting and increasing sales objectives. Must possess a strong customer service background and in-store bakery sales experience.
Essential Job Functions:
- Manage profitable growth and development of assigned accounts, increasing account penetration.
- Develop key business relationships with customers resulting in a consistent and growing revenue stream.
- Manage broker network.
- Understand strategies and implement them with customers' key decision-makers.
- Develop accurate monthly forecasts to maximize supply chain efficiency.
- Tracks and analyzes sales performance against volume, promotions, etc.
- Maintains and reports competitive marketplace information.
- Support functions involving pre and post-order management issues.
- Demonstrate a competency level of product, production process and capabilities as well as the internal order management system.
- Demonstrate the ability to professionally manage customer telephone calls and emails while performing other required tasks
- Respond to customer inquiries, price and delivery requests, warning of shipping delays, shipment confirmation and order reschedules.
- Manage the entry and data integrity of customer price lists and customer pricing and bidding process.
Required Qualifications:
- Minimum of 5 years of In-store bakery sales experience
- Experience in highly seasonal/high volume environment preferred
- 25% - 30% travel required or as needed
- Able to prepare sales presentations
- Must be available to travel to the Production Plant (Torrance, CA) for training, required meetings and during peak season if needed.
- Salary commensurate with experience BA/BS degree preferred or a combination of experience
- Computer literate; Microsoft suite
Required Experience:
- Broker management and selection
- Private label product
- Knowledge of the Midwest/East coast market
- In-store Bakery
Supervisor: General Manager
FLSA Status: Exempt
COVID-19: Employees are required to present COVID-19 vaccination or request accommodation in accordance to the law.
Benefits:
- Health insurance
- Dental
- Life insurance
- Paid time off
- Vision insurance
- 401(k)