Account/Sales Manager

Torrance, CA

Location: Jessie Lord Bakery, LLC 

Job Summary: This position works cooperatively with company staff and outside brokers to deliver exceptional customer and sales support while meeting and increasing sales objectives. Must possess a strong customer service background and in-store bakery sales experience. 

Essential Job Functions:  

  • Manage profitable growth and development of assigned accounts, increasing account penetration.
  • Develop key business relationships with customers resulting in a consistent and growing revenue stream.
  • Manage broker network.
  • Understand strategies and implement them with customers' key decision-makers.
  • Develop accurate monthly forecasts to maximize supply chain efficiency.
  • Tracks and analyzes sales performance against volume, promotions, etc.
  • Maintains and reports competitive marketplace information.
  • Support functions involving pre and post-order management issues.
  • Demonstrate a competency level of product, production process and capabilities as well as the internal order management system.
  • Demonstrate the ability to professionally manage customer telephone calls and emails while performing other required tasks
  • Respond to customer inquiries, price and delivery requests, warning of shipping delays, shipment confirmation and order reschedules.
  • Manage the entry and data integrity of customer price lists and customer pricing and bidding process.

Required Qualifications:

  • Minimum of 5 years of In-store bakery sales experience
  • Experience in highly seasonal/high volume environment preferred
  • 25% - 30% travel required or as needed
  • Able to prepare sales presentations
  • Must be available to travel to the Production Plant (Torrance, CA) for training, required meetings and during peak season if needed.
  • Salary commensurate with experience BA/BS degree preferred or a combination of experience 
  • Computer literate; Microsoft suite

Required Experience: 

  • Broker management and selection
  • Private label product
  • Knowledge of the Midwest/East coast market 
  • In-store Bakery

Supervisor: General Manager 

FLSA Status: Exempt

COVID-19: Employees are required to present COVID-19 vaccination or request accommodation in accordance to the law.

Benefits: 

  • Health insurance
  • Dental
  • Life insurance
  • Paid time off
  • Vision insurance
  • 401(k)